Beauty Fashion

Infomercial Success Story

Written by Sanae Shea

Written By:  Sanae Shea

Are you a sucker for a good (or not-so-good) infomercial? Those late night sales pitches get me every time. After all, it was an infomercial which sparked my love for Zumba Fitness. Typically, I have enough will power not to actually pick up the phone.  But they do tempt me. Even the pajama jeans had me a little intrigued! No, I didn’t actually order those nor would I ever wear them in public! 🙂

There is one product I actually did pick up the phone to order and have been a faithful customer now for almost two years, WEN Hair Care by Chaz Dean. Have you seen the ad? Here’s a quick peek.


The commercial boasts that the WEN products will make hair shinier, less frizzy while adding bounce and body after just one use. I must say it actually does work. It’s unlike any shampoo you’ve probably experienced in the past. It doesn’t lather like a regular shampoo. It feels like you are washing your hair with lotion. This takes some getting used to and I doubted it would actually clean my hair. But it does and it has changed the way I wash my hair. I wouldn’t dream of going back to regular shampoo now. 





Once you place your order, you become a Chaz Dean member. They automatically ship your 90-day supply 4 times per year however you are billed monthly. Your first payment of each cycle will be $37.94 to include the shipping. The next two payments of that cycle are for $29.95. You can cancel at any time.

Your first kit will look like this.













Chaz Dean provides really great customer service. I go through the Cleansing Conditioner very quickly so I was able to adjust my shipments at no additional cost. My shipments now consist of 4 bottles of the Cleansing Conditioner without any of the other products. Every so often I adjust to add the Styling Cream or the Intensive Hair Treatment. The company will make these changes at no additional cost.

My only complaint is that the pump tends to stop pumping before the product runs out. This is annoying to me. I find myself adding water to the bottle just to make sure I use every last drop. Other than that, this is one late night purchase that didn’t cause me to suffer from post-purchase depression!

Do you have a favorite “As Seen On TV” product? 

About the author

Sanae Shea

Sanae Shea is a girly girl living in a house full of men…1 husband, 3 sons and new puppy named Ted. When she’s not busy with her boys, you’ll find her teaching Zumba Fitness classes at several locations throughout Kearney. She is also a skin care consultant for RX Skin Therapy at USave Pharmacy in Kearney. Learn more about Sanae at


  • I’ve actually ordered and used that product as well, but it seems to leave my hair heavy and oily feeling once it dries. I’ve tried using different amounts of the product each time with the same results. Have any tips for me?

    • Hmmmmm I’m not sure. Do you use it like a leave in conditioner or are your rinsing it out completely? The only time my hair has felt oily or heavy after a wash is when I haven’t used enough product and/or didn’t do a good job of really working it into my hair. You could try to wash your hair with a clarifying shampoo just to start from scratch and then try using more product than you think is necessary. If that works, scale back your amount from there. Otherwise, I’m not sure. Maybe try calling customer service.

  • I have used Wen for over a year now. My first purchase was through QVC, they have Chaz on there all the time. So if you ever want to try it, or sometimes get a good deal, you can check it out there. Also Ashley, I do have to use it daily, and the tea tree works better for me than any of the others, for not getting that oily feeling.

    • Joni, do you have a problem with the pump not getting all the product out of the bottom? This really does drive me crazy. I even called to log a complaint and they sent me new pumps and a free product (good customer service). But the new pumps didn’t make a difference.

    • LOL. Um…I should know the answer to that one – right?! Our web guy is making a bunch of changes and I know that was one of the things we requested. Maybe it’s always been there and I’m just slow? Complete “new look” this fall! Can’t wait!! 🙂